This resource has been produced in two different formats:

Level: Entry 2/Access 3 in Scotland / CEF A2.

Unit 1: the job has four parts

  • Following instructions
  • Reporting problems 
  • Customers’ problems (this part)
  • Using chemicals

Copyright - please read

All the materials on these pages are free for you to download and copy for educational use only. You may not redistribute, sell or place these materials on any other web site without written permission from the British Council. If you have any questions about the use of these materials please email us at: esolnexus@britishcouncil.org

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