This lesson provides students with facts about their consumer rights, to make them better informed when they are buying items in shops or online. As well as learning common collocations related to consumer rights, they will practise their listening skills and take part in a role-play to return a faulty item.
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Do you know who lives next door to you? Do you talk to your neighbours? What do you talk to them about?
Have you ever had a problem with something in your home, like the washing machine, the boiler or a tap? What did you do?
This lesson is based on a video about a child attending a birthday party in the UK.