Listen to Tanya, an experienced care worker, and learn some appropriate phrases to use for introductions and greetings with elderly service users i
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Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
Care work can be challenging. Service users sometimes get upset and depressed.
How can you talk to a service user to make them feel comfortable? What can you talk about?
Listen to care workers talking about the qualities they need to do their jobs. Learn new vocabulary, practise your listening skills and learn more
Listen to what motivates people to become care workers. Learn new vocabulary, practise your listening skills and learn more about why people becom