Do you work in a charity shop or would you like to find out more about this work? Voluntary work is a good way to practise your English and get work experience in the UK. You will also meet English people and do something important at the same time. Perhaps you would like to visit a charity shop as a customer? Charity shops are friendly and cheap. In this series, you will be able to hear real ESOL learners talking about how they work as volunteers and what they do. This is the first unit in the series of 'Working in a Charity Shop'. Start to learn about the voluntary work that Shashwati and Eszter do and learn some important words.