Watch videos of cleaners at work and learn important language for following instructions, understanding healthy and safety and communicating with supervisors. 

Avoiding trips and slips

Did you know that the most common accident for cleaners was slipping over? Watch Anna explain to Rene some simple steps to help stop this happening. In this resource you will learn some new vocabulary and practice your listening skills.

Personal Protective Equipment

Do you have to wear anything at work to say safe? Listen to Rene asking his supervisor about what Personal Protective Equipment he needs to use while he is working. In this activity you will learn vocabulary to talk about important items of PPE and practise listening to English.

What does a cleaner need?

A cleaner needs to know what things to use for his/her job. Phil tells Susana about the things to use for her job and what to do.

Problems at work

What problems do you think cleaners have at work? Here you watch some videos, listen to what Susana and Rene say and practise making sentences for reporting problems.

Stocktake

Do you have to take stock or order new products at work? In this resource you will listen to Rene and Anna checking their stock, you will also practice the grammar used for asking questions about this.

Customer problems

Do the people who work in the places that you clean ask you to do things? A client is not happy with some of the things that Rene does when he cleans the offices. Listen and find out what she wants Rene to do. You will practise language for checking instructions.

Safety symbols

Have you seen orange symbols on chemicals that you use at work? In this resource you will hear Phil explaining to Susana what the different symbols mean. You will practice reading the symbols and language related the dangers of these chemicals.

Fire evacuation

Do you know what to do if there is a fire in the building you work in? In this resource Susana and Rene are attending a training course about fire safety and evacuation. You will learn important words to help you understand fire procedures.

Reporting accidents

Do you know what to do if there is an accident at work. In this resource you will listen to Rene reporting an accident to the supervisor. You will also practise using language to report accidents in your own workplace.

Complaints to the supervisor

What problems can clients have with a cleaning company? Here you will listen to clients complaining to the cleaning supervisor and you will learn ways to respond to complaints.

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