Watch the video of four customers placing an order in a restaurant.
What do they order?
Do you know any adjectives to describe foods, e.g. hot/spicy? See if you can match these words with their definitions.
▶Task 1 - Listening comprehension
Watch the video again and answer the questions.
▶Task 2 - Understand the order
Listen to two dialogues in another restaurant called 'Justin's Place'. What do the customers order from the menu?
▶Task 3 - Listening for detail 1
Listen to the first dialogue again and fill in the gaps in the exercise.
▶Task 4 - Listening for detail 2
Now, listen to the second dialogue again and fill in the gaps in the exercise.
▶Task 5 - Useful expressions for waiters/waitresses
Now let’s practise some phrases that customers and waiters/waitresses say before a meal.
Waiter: Are you ready to place your order?
Customer 1: Yes, I’ll have the escalope. What does it come with?
Waiter: The escalope comes with new potatoes and mascarpone.
Customer 1: That’s fine, thank you. I’ll have that.
Customer 2: It sounds good. I’ll have that as well, please.
Customer 3: And me too, please.
Waiter: Thanks a lot. And for you?
Customer 4: I was just wondering what sort of vegetables are in the vegetables and rice?
Waiter: Well, it’s a mix of vegetables. It comes with carrots, green peas. It’s just a mix of vegetables.
Customer 4: And does it come with sauce?
Waiter: If you want I can ask for one.
Customer 4: Yes.
Waiter: Which kind of sauce
Customer 4: Can I have a soy sauce please?
Customer 4: Thanks.
Waiter: May I? (collecting menus) It’ll take around 20 minutes.
Customers: OK, great.
Waiter: Many thanks. If you don’t mind? (asking for menu back) Thank you.
Waitress: Hello. What would you like?
Customer 1: Hi. What’s the soup of the day?
Waitress: It’s carrot and coriander or spicy roasted parsnip.
Customer 1: How hot is the parsnip soup?
Waitress: Medium hot, I’d say.
Customer 1: I’ll have that for starters.
Customer 2: Same for me, please.
Waitress: Brown or crusty white bread?
Customer 1: Brown, please.
Customer 2: White for me.
Waitress: Any main courses?
Customer 2: What’s in the Shepherd’s Pie?
Waitress: It’s a casserole with minced beef and vegetables, with a mashed potato topping.
Customer 2: What veg does it come with?
Waitress: The seasonal veg are French beans and glazed carrots.
Customer 2: Sounds nice – I’ll have that.
Waitress: And for you, Madam?
Customer 1: I’m vegetarian. What would you recommend?
Waitress: The spicy bean burger is very popular, or for something light I’d recommend the summer salad.
Customer 1: Does the burger contain any nuts?
Waitress: I don’t think so, but I’ll just check with the chef. Won’t be a moment.
Waitress: Are you ready to order?
Customer 1: Nearly. Do you do children’s portions?
Waitress: Yes, we can do half portions of anything on the menu.
Customer 1: OK. We’ll have the omelette – half portion, please.
Customer 1: And what are today’s specials?
Waitress: We have sea bass with pepper, courgette and sweet potato and stew.
Customer 1: What’s in the stew?
Waitress: It’s beef stew, slow cooked with parsnips and carrots.
Customer 1: Sounds nice. How much is it?
Waitress: It’s £9.95.
Customer 1: I’ll have that, please.
Customer 2: I’m still deciding.
Waitress: Fine, no rush.
Customer: Can I see the wine menu?
Waitress: Yes, of-course, I’ll bring it over.
What's your favourite food? Can you describe it? Leave a comment below and share it with us.
Now, try our next catering activity - Serving Customers