Have you ever called a plumber (or another tradesperson) to arrange for them to come to your home and fix a problem? Was it difficult to understand him or her? In these activities, you will learn what to say on the phone to arrange a tradesperson’s visit.
▶Task 1 - understanding the film
This first task will help you understand what happens in the film.
▶Task 2 - useful phrases
In this activity, you will learn some useful phrases that the plumber says to Sunita.
▶Task 3 - useful phrases to make an appointment
Now you will study phrases that Sunita and the plumber say when they are making their appointment.
▶Task 4 - who says what?
In this final task, decide who says each of the phrases in Task 3.
Mr Konik: OK. So, they’ve got water everywhere in the kitchen. Could you call Mr and Mrs Chowdry ASAP?
More like this
- Have you ever spoken to a tradesperson (a plumber, electrician or builder) on the phone?
- Did they use any phrases that you didn’t understand (for example ‘What’s up?’, ‘tied up’, ‘half twelve’, or ‘at yours’)?
Write and tell us and maybe we can help you understand what they mean!