Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
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Do you have to wear anything at work to say safe?
Are you an easy-going person? Do many things get on your nerves? Watch the video of Anne talking about things that get on her nerves and practise using phrases like 'I wish you would ...' to show you are irritated.
Do you notice any big differences between the social values and rules of your country and the UK?