If customers are unhappy with the bill you will need to resolve any problems professionally. This section has activities to help you learn language to do this.
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Who is usually in charge in the kitchen of a canteen/restaurant? What is their role? In this resource you will watch a chef giving a team briefing and practice listening. This will help you understand the language used in briefings and to talk about special dietary needs.
Do you remember any opening and closing checks that café/canteen/restaurant staff must do?
In this unit you listen to someone talking about the checks that they have to do at the end of the day. This will help you follow instructions at work.