In this film we find out about the classes that domestic workers can attend, and why they are important.
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In this film we find out about domestic workers' concerns for the future.
What problems can clients have with a cleaning company?
How good are you at giving feedback. Watch the supervisors giving feedback to cleaners in this resource.
If customers are unhappy with the bill you will need to resolve any problems professionally. This section has activities to help you learn language to do this.