A cleaner needs to know what things to use for his/her job. Phil tells Susana about the things to use for her job and what to do.
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This resource is part of 'English in my home', which aims to give ESOL learners the confidence and the language to deal with situations they may encounter in their homes. in this lesson, Arjun's neighbour compalins about the television. Learners practise complaining politely and dealing with complaints.