Training and qualifications
Would you like to develop a career in care work? What training and qualifications will be useful?
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Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
Becoming a self-employed taxi driver
Habib talks about his job, and how he became a self-employed taxi driver. Practise your listening skills and learn some useful English words and phrases.
Self-employed domestic cleaner
Laura talks about what it’s really like to be a self-employed domestic cleaner in the UK.
Talking to a customer
Listen to a charity shop worker talking to a customer and practise your listening comprehension. You are going to listen to a conversation between
Fire evacuation
Do you know what to do if there is a fire in the building you work in?
Reporting accidents
Do you know what to do if there is an accident at work. In this resource you will listen to Rene reporting an accident to the supervisor.
What does a cleaner need?
A cleaner needs to know what things to use for his/her job. Phil tells Susana about the things to use for her job and what to do.
Personal Protective Equipment
Do you have to wear anything at work to say safe?