Listen to Tanya, an experienced care worker, and learn some appropriate phrases to use for introductions and greetings with elderly service users i
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Making an appointment by telephone in English can be hard because you need to use clear language and speak calmly.
In this video we find out about the ways that domestic workers communicate with each other and with their families.
What problems can clients have with a cleaning company?
This resource, 'Someone at the door: The teacher’s visit', is part of 'English in my home', which aims to give ESOL learners the confidence and the language to deal with situations they may encounter in their homes. In this lesson, Sunita meets her son's new teacher, but where is Arjun?