Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
▶Filter Your Results
Page 1 of 2
Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
John’s dream
This is a story of a person who worked hard to make his dream come true.
A farmer and his sons
This is a story of a farmer and his family.
Learning through play
Playing is an important part of childhood and it helps children to learn.
Writing through history
Can you imagine life without writing - not just with a pen but on a computer, a laptop or sending text messages on your phone?
Retirement speech
James Dawson, a company manager, is retiring. Listen to this speech given at his retirement party then try the activities.
How to write a CV
Listen to an interview with a recruitment expert, who talks about his experience of reading CVs and offers some good advice on writing them.
How to beat stress
Have you heard of the S-T-R-E-S-S approach to beating stress? Listen to Emily as she explains it, then try the activities.
My football team
Neil doesn't live in Coventry but he supports Coventry City FC. Listen and find out why, then try the activities.