Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
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Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
My routine: adverbs of frequency
Are there some things that you do every week? Do you have a routine? Watch the video and listen to Anne talk about her routine.
Work: present perfect continuous and simple
In this lesson Anne talks about her work as an English teacher. The language focus is on the present perfect continuous and simple.
Learning English together
Can learning English help to bring different communities together?
Going out for dinner
British people often celebrate important events by going out for a meal.
Health and fitness
In the UK, many people try to have a healthy lifestyle so they feel their best.
Reporting accidents
Do you know what to do if there is an accident at work. In this resource you will listen to Rene reporting an accident to the supervisor.
Personal Protective Equipment
Do you have to wear anything at work to say safe?
Avoiding trips and slips
Did you know that the most common accident for cleaners was slipping over? Watch Anna explain to Rene some simple steps to help stop this happening. In this resource you will learn some new vocabulary and practice your listening skills.