Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
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Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
My routine: adverbs of frequency
Are there some things that you do every week? Do you have a routine? Watch the video and listen to Anne talk about her routine.
Work: present perfect continuous and simple
In this lesson Anne talks about her work as an English teacher. The language focus is on the present perfect continuous and simple.
Learning English together
Can learning English help to bring different communities together?
Parcel delivery
'Someone at the door - parcel delivery', is part of Unit 1 of English in my home. These resources aim to give learners confidence and equip them with the language necessary to deal with situations where unexpected callers arrive at the door.
The neighbour
These resources aim to give learners confidence and equip them with the language necessary to deal with situations where unexpected callers arrive at the door.
Cold call
These resources aim to give learners the confidence and the language to deal with situations they may encounter in their homes.
Magic mirror storytelling
This lesson uses a simple storytelling technique (magic mirror) to give students speaking practice in a relaxed, non-threatening environment. Magic mirror can be used at any level, but works best where students have a sufficient level of English to narrate a story orally.
Charity shops
This lesson provides students with the opportunity to find out more about what charity shops are, what they sell and how they are staffed.