Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
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Watch the video of Anne talking about her idea of a perfect day, then practise your grammar by answering the questions on using the second conditio
Watch and listen to Anne tell a story about mistakes that could have cost someone's life!
Do you have to wear anything at work to say safe?
Anne is thinking about her retirement plans. Watch and listen to her and then focus on the activities about different verb patterns.
If you could do anything for a day, what would you do? How do you talk about your hopes and dream in English?
Are you an easy-going person? Do many things get on your nerves? Watch the video of Anne talking about things that get on her nerves and practise using phrases like 'I wish you would ...' to show you are irritated.
Do you notice any big differences between the social values and rules of your country and the UK?