Unexpected situations
This lesson plan is all about the language learners need in the outside world when things do not go exactly according to plan!
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The noisy television
Has a neighbour ever come to your home and asked you to stop doing something because it was annoying them?
Getting to know you
Even simple social tasks like inviting a person out to a restaurant can cause embarrassment and stress. This lesson includes discussions of why such situations are difficult, as well as plenty of practice.
Building relationships
When we think of negotiations, we tend to focus on the hard negotiating skills connected with bargaining. In fact, many professional negotiators will confirm that the most important skill is effective relationship building.
Questioning and clarifying
In a negotiation, it’s very important to know when to speak, when to ask and when to listen. Here students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.