Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
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Personal Protective Equipment
Do you have to wear anything at work to say safe?
Big changes
Naveed moved to the UK from Pakistan to be with his wife in 2010. By doing these activities, you will improve your language skills as you read about Naveed’s first impressions of life in the UK.
Things that get on your nerves: wish
Are you an easy-going person? Do many things get on your nerves? Watch the video of Anne talking about things that get on her nerves and practise using phrases like 'I wish you would ...' to show you are irritated.
Changing attitudes: modal verbs
Do you notice any big differences between the social values and rules of your country and the UK?
What people think about the UK
A survey commissioned by the British Council produced some quotes showing what people in different countries think about the UK. Compare their opinions, do the activities and let us know what you think.