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Talking to an angry service user

What would you say if a service user called you horrible names or became violent?

Talking to a service user who is upset

Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?

Making the service user feel comfortable

How can you talk to a service user to make them feel comfortable? What can you talk about?

Describing an image: a house

Listen to Penny describing a photo of a living room in a house and the practise yourself. The language focus here is modal verbs of deduction.

What is the role of an MP?

Do you know what an MP does?  These activities will help you to find out more.

 dream_dare_to_dream

John’s dream

This is a story of a person who worked hard to make his dream come true.

A farmer and his sons

This is a story of a farmer and his family.

What do you think of the police in the UK?

What do you think of the police in the UK? How are they different from the police in your country? In this activity you will read about different people’s attitudes to the police.

 couscous salad

Vegetarian UK

There are over 3 million vegetarians – people who don’t eat meat - in the UK today and the number is rising.

a man wearing a clown nose

Red Nose Day

Raising money for charity is a strong tradition in the UK, and people do some strange things. Read about some of them below.

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