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Fire evacuation

Do you know what to do if there is a fire in the building you work in?

At the department store (2)

This lesson develops the skills needed for shopping in a department store. It expands the students’ vocabulary of items that can be bought in a department store and enables them to practise a simple conversation about how to ask where things are.

The new student role-play

A role play activity where students practising exchanging personal information.

Customer problems

Do the people who work in the places that you clean ask you to do things?

The teacher's phone call

Teachers often need to talk to the parents of children who are in their class about how the child is getting on.

Communication and domestic work

In this video we find out about the ways that domestic workers communicate with each other and with their families.

At the department store (1)

This is the first of two lessons introducing the topic of department stores. Students will develop their vocabulary to talk about the different floors and departments and practise asking and answering questions to find out where departments are situated.

The noisy television

This resource is part of 'English in my home', which aims to give ESOL learners the confidence and the language to deal with situations they may encounter in their homes.  in this lesson, Arjun's neighbour complains about the television. Learners practise complaining politely and dealing with complaints.

Ordering fish and chips

In the UK, many people enjoy eating fish and chips.

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