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Talking to a service user who is upset

Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?

a nurse speaking to a patient

Using a person specification

This lesson helps learners to be able to use a person specification when applying for work. They will develop their understanding of the vocabulary used to describe personal skills and attributes in an employability context. 

Learning about Wales

What do your students know about Wales? Try this lesson and help them learn more about an interesting part of the UK.

Controversial statements

This free-speaking activity is a great way to start a lesson. ‘ARM exercises’ is simply short for Accept, Reject or Modify statements.

a meeting

Getting involved in meetings

Many learners of English worry about their mistakes and allow their insecurities to prevent them from participating in meetings fully. This lesson provides reassurance that such insecurities are very common and normal.

Ebooks

Are you for or against electronic books? In this lesson, students read about the advantages and disadvantages of electronic books. They look at language for essay writing and the informal language of blog comments. 

 

Questioning and clarifying

In a negotiation, it’s very important to know when to speak, when to ask and when to listen. Here students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.

a man wearing a t-shirt with the British flag

What people think about the UK

A survey commissioned by the British Council produced some quotes showing what people in different countries think about the UK. Compare their opinions, do the activities and let us know what you think.

The Titanic and the third conditional

This is a way to consolidate the form of the third conditional. it is best used at the end of the first lesson in which students meet the form, or at the latest the one after.

picadilly circus

Encouraging migration

In this speaking activity students have to look at how to encourage migration to an imaginary city. They look at a number of projects to help support this and have to agree how to allocate a budget.  The activity is based on themes from the British Council OPENCities project www.opencities.eu

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