Introductions and greetings
Listen to Tanya, an experienced care worker, and learn some appropriate phrases to use for introductions and greetings with elderly service users i
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Customer problems
Do the people who work in the places that you clean ask you to do things?
Communication and domestic work
In this video we find out about the ways that domestic workers communicate with each other and with their families.
Complaints to the supervisor
What problems can clients have with a cleaning company?