Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
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Avoiding trips and slips
Did you know that the most common accident for cleaners was slipping over? Watch Anna explain to Rene some simple steps to help stop this happening. In this resource you will learn some new vocabulary and practice your listening skills.
Becky's frightening experience
In this video Becky talks to Sara about a frightening experience.
How to make perfect British chips
In Britain, chips are a national favourite. Celebrity chef Heston Blumenthal tells us his recipe for making perfect chips.
Police emergency vocabulary
Have you ever had to make an emergency call to the police?
Making it up: phrasal verb stories
A persistent problem area for students is phrasal verbs. This story activity presents the verbs in a context helping the students to work out the meaning. It is also memorable so it's easier for students to remember them too.
A dark and stormy night
The activity should work at most levels above elementary, as long as your students have some knowledge of past tenses, but it works best when they also know past continuous / progressive too. All you need to get things started is a sheet of plain paper for each pair of students.
Questioning and clarifying
In a negotiation, it’s very important to know when to speak, when to ask and when to listen. Here students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.
Helping children with maths
How can you support a child’s development by helping them with their numeracy skills at home?
Writing through history
Can you imagine life without writing - not just with a pen but on a computer, a laptop or sending text messages on your phone?