In this film we find out about domestic workers' concerns for the future.
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In a negotiation, it’s very important to know when to speak, when to ask and when to listen. Here students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.
Anne's going to retire next year but she doesn't plan to stay at home and watch TV.
Are you an easy-going person? Do many things get on your nerves? Watch the video of Anne talking about things that get on her nerves and practise using phrases like 'I wish you would ...' to show you are irritated.
Do you notice any big differences between the social values and rules of your country and the UK?