Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
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My journey to work
How do you go to work? How long is your journey? Listen to Anne describe her journey to work.
Talk about your job
Have you got a job or are you looking for one? In this video Anne tells us about her job.
Avoiding trips and slips
Did you know that the most common accident for cleaners was slipping over? Watch Anna explain to Rene some simple steps to help stop this happening. In this resource you will learn some new vocabulary and practice your listening skills.
Esther's favourite places
What's the best place you've been to? Listen to Esther talking to Dot about the places that she has been to and the food that she ate there.
Becky's frightening experience
In this video Becky talks to Sara about a frightening experience.
How to make perfect British chips
In Britain, chips are a national favourite. Celebrity chef Heston Blumenthal tells us his recipe for making perfect chips.
The good old days: used to and would
In this lesson you will listen to a recording about life in the 1940s. The language focus is ‘used to’ and ‘would’ for past habits and states.
Stocktake
Do you have to take stock or order new products at work?
Why people like to queue
British people often wait in queues when they are in places like shops and banks Watch the video, which shows why people like to queue and practise yo