Reporting problems is suitable for learners working in the cleaning sector. It helps learners to understand what customers ask for when they have problems and develops language for checking understanding. It also helps learners understand short notes from customers.
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Preventing and reporting accidents is suitable for learners who are working or plan to work as cleaners. It helps learners talk about avoiding accidents understand safety signs and report accidents..
This teachers’ pack introduces the language learners will need for finding work when they are released. They will talk about the kind of work they like and dislike and then consider what kinds of jobs may suit them. Literacy skills will be developed through reading and understanding the language of job advertisements