Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
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A perfect day: second conditional
Watch the video of Anne talking about her idea of a perfect day, then practise your grammar by answering the questions on using the second conditio
Regrets: third conditional
Watch and listen to Anne tell a story about mistakes that could have cost someone's life!
My favourite season
Which time of the year do you prefer? Which is your favourite season? Here Anne talks about her favourite season.
Personal Protective Equipment
Do you have to wear anything at work to say safe?
Retirement: verb patterns
Anne is thinking about her retirement plans. Watch and listen to her and then focus on the activities about different verb patterns.
Second conditional
If you could do anything for a day, what would you do? How do you talk about your hopes and dream in English?
Things that get on your nerves: wish
Are you an easy-going person? Do many things get on your nerves? Watch the video of Anne talking about things that get on her nerves and practise using phrases like 'I wish you would ...' to show you are irritated.
Changing attitudes: modal verbs
Do you notice any big differences between the social values and rules of your country and the UK?
What people think about the UK
A survey commissioned by the British Council produced some quotes showing what people in different countries think about the UK. Compare their opinions, do the activities and let us know what you think.