Learning to listen
Perhaps the most important skill connected with socialising is to ‘shut up and listen'. This lesson can help students to become active listeners.
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Managing a meeting
This lesson focuses on two important aspects of managing a meeting: setting up the meeting with a series of emails, and keep the meeting under control.
Questioning and clarifying
In a negotiation, it’s very important to know when to speak, when to ask and when to listen. Here students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.