Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
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Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
My routine: adverbs of frequency
Are there some things that you do every week? Do you have a routine? Watch the video and listen to Anne talk about her routine.
Work: present perfect continuous and simple
In this lesson Anne talks about her work as an English teacher. The language focus is on the present perfect continuous and simple.
Learning English together
Can learning English help to bring different communities together?
Self-employed domestic cleaner
Laura talks about what it’s really like to be a self-employed domestic cleaner in the UK.
Going out for dinner
British people often celebrate important events by going out for a meal.
Health and fitness
In the UK, many people try to have a healthy lifestyle so they feel their best.
A British wedding
A wedding is a very special celebration of the marriage of two people.
Going to the market
Many British people like to do their shopping at the market.