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Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
Would you like to be a care worker? Perhaps you have cared for a family member/elderly relative and would like to do this as a job?
These resources aim to give learners confidence and equip them with the language necessary to deal with situations where unexpected callers arrive at the door.
These resources aim to give learners the confidence and the language to deal with situations they may encounter in their homes.
In the UK, many people enjoy eating fish and chips.
This resource is part of 'English in my home', which aims to give ESOL learners the confidence and the language to deal with situations they may encounter in their homes. in this lesson, Arjun's neighbour compalins about the television. Learners practise complaining politely and dealing with complaints.