This lesson is about housing in the UK and is based on Housing materials from both the NIACE Citizenship materials for ESOL and the ESOL Nexus learner website. The lesson provides an overview of the types of accommodation available in the UK and develops the learner's ability to ask and answer questions, listen for detail and fill in a housing form.
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Customer complaints is suitable for learners who are working or plan to work as cleaning supervisors. It give learners practice completing formal accident reports.
This lesson, about writing messages to friends on social networks, develops students’ ability to write personal messages and features example threads with comments, which students have the opportunity to contribute to. They can also post new messages, and comment on the postings written by other students.