Do you know what to do if there is an accident at work. In this resource you will listen to Rene reporting an accident to the supervisor.
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Customer complaints is suitable for learners who are working or plan to work as cleaning supervisors. It give learners practice completing formal accident reports.
What problems can clients have with a cleaning company?
Evaluating feedback is suitable for learners who are working or plan to work as cleaning supervisors. It helps learners structure feedback when giving appraisals as well as allowing them to practise appropriate vocabulary.
How good are you at giving feedback. Watch the supervisors giving feedback to cleaners in this resource.