Employability – an exercise in more than just vocabulary
This article outlines various activities to develop learners' employability.
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Working as a volunteer in a charity shop (Unit 5)
This resource is at learners who are already working as volunteers in charity shops or who want to find out more about working in the sector. It will also be useful for any learners who might visit charity shops.
Getting started in care work
Would you like to work in the care sector? What training and qualifications will be useful?
Introductions and greetings
Listen to Tanya, an experienced care worker, and learn some appropriate phrases to use for introductions and greetings with elderly service users i
Talking to an angry service user
What would you say if a service user called you horrible names or became violent?
Talking to a service user who is upset
Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
Talking to an unwell service user
Care work can be challenging. Service users sometimes get upset and depressed.
Making the service user feel comfortable
How can you talk to a service user to make them feel comfortable? What can you talk about?
A perfect day: second conditional
Watch the video of Anne talking about her idea of a perfect day, then practise your grammar by answering the questions on using the second conditio
Regrets: third conditional
Watch and listen to Anne tell a story about mistakes that could have cost someone's life!