Customer problems
Do the people who work in the places that you clean ask you to do things?
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Safety symbols
Have you seen orange symbols on chemicals that you use at work?
Know your consumer rights
This lesson provides students with facts about their consumer rights, to make them better informed when they are buying items in shops or online. As well as learning common collocations related to consumer rights, they will practise their listening skills and take part in a role-play to return a faulty item.
The Titanic and the third conditional
This is a way to consolidate the form of the third conditional. it is best used at the end of the first lesson in which students meet the form, or at the latest the one after.
Evaluating performance
How good are you at giving feedback. Watch the supervisors giving feedback to cleaners in this resource.