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Customer problems

Do the people who work in the places that you clean ask you to do things?

The noisy television

Has a neighbour ever come to your home and asked you to stop doing something because it was annoying them?

Communication and domestic work

In this video we find out about the ways that domestic workers communicate with each other and with their families.

Getting to know you

Even simple social tasks like inviting a person out to a restaurant can cause embarrassment and stress. This lesson includes discussions of why such situations are difficult, as well as plenty of practice.

Online chatting

This activity simulates online written chat, a popular communication process which has features common to both speaking and writing. 

ESOL learners speaking

Discussion wheels

Discussion wheels are a good way of giving students time to think and formulate opinions before they do discussion work. They work particularly well with areas of discussion which can have ranges of agreement or disagreement.
Reading news

News

In this lesson, students will develop their vocabulary to talk about the news. They will also be given the opportunity to discuss the news with their classmates and retell a newsworthy story that is important to them.

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