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Robert Burns is Scotland's best-loved poet. In this video you will get a guided tour of the recently opened Robert Burns Birthplace Museum, in Alloway, Scotland. You will learn a lot more about the man and his writing and practise your listening skills.
Sending and receiving things in the post is a great way to communicate with friends and family.
Ratesh has a very special surprise for his family. Watch the video and then answer the quiz.
What problems can clients have with a cleaning company?
How good are you at giving feedback. Watch the supervisors giving feedback to cleaners in this resource.