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Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
How can you talk to a service user to make them feel comfortable? What can you talk about?
Listen to what motivates people to become care workers. Learn new vocabulary, practise your listening skills and learn more about why people becom
Would you like to be a care worker? Perhaps you have cared for a family member/elderly relative and would like to do this as a job?