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Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
Do you know what to do if there is a fire in the building you work in?
Do you know what to do if there is an accident at work. In this resource you will listen to Rene reporting an accident to the supervisor.
Do you have to wear anything at work to say safe?
Did you know that the most common accident for cleaners was slipping over? Watch Anna explain to Rene some simple steps to help stop this happening. In this resource you will learn some new vocabulary and practice your listening skills.
Do you have to take stock or order new products at work?
Have you seen orange symbols on chemicals that you use at work?
In this film we find out about domestic workers and what their lives are like.
In this film we find out about the work that domestic workers do around the house, and about how a domestic worker can negotiate for a good contrac