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Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
Listen to care workers talking about the qualities they need to do their jobs. Learn new vocabulary, practise your listening skills and learn more
'Introduction to care work: what's involved in care work?', is suitable for ESOL learners who plan to work in the care sector or who have recently begun working in the sector. It focusses in particular on working with the elderly.