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Talking to an angry service user

What would you say if a service user called you horrible names or became violent?

Talk about your job

Have you got a job or are you looking for one? In this video Anne tells us about her job.

Avoiding trips and slips

Did you know that the most common accident for cleaners was slipping over? Watch Anna explain to Rene some simple steps to help stop this happening. In this resource you will learn some new vocabulary and practice your listening skills.

How to make perfect British chips

In Britain, chips are a national favourite. Celebrity chef Heston Blumenthal tells us his recipe for making perfect chips.

The good old days: used to and would

In this lesson you will listen to a recording about life in the 1940s. The language focus is ‘used to’ and ‘would’ for past habits and states.

Stocktake

Do you have to take stock or order new products at work?

Why people like to queue

British people often wait in queues when they are in places like shops and banks Watch the video, which shows why people like to queue and practise yo

Police emergency vocabulary

Have you ever had to make an emergency call to the police?

Making British biscuits: imperative

Do you like making cakes and biscuits? Watch this video where Anne shows you how to make some traditional British biscuits. They taste so good!

Helping children with maths

How can you support a child’s development by helping them with their numeracy skills at home?

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