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Care work can be challenging. It is important to know how to deal with certain situations. How do you talk to a service user who is upset?
Are there some things that you do every week? Do you have a routine? Watch the video and listen to Anne talk about her routine.
In this lesson Anne talks about her work as an English teacher. The language focus is on the present perfect continuous and simple.
Do you know what to do if there is an accident at work. In this resource you will listen to Rene reporting an accident to the supervisor.
Do you have to wear anything at work to say safe?
Did you know that the most common accident for cleaners was slipping over? Watch Anna explain to Rene some simple steps to help stop this happening. In this resource you will learn some new vocabulary and practice your listening skills.