Getting to know you
Even simple social tasks like inviting a person out to a restaurant can cause embarrassment and stress. This lesson includes discussions of why such situations are difficult, as well as plenty of practice.
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Questioning and clarifying
In a negotiation, it’s very important to know when to speak, when to ask and when to listen. Here students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.