Do you know who lives next door to you? Do you talk to your neighbours? What do you talk to them about?
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Have you ever had a problem with something in your home, like the washing machine, the boiler or a tap? What did you do?
This lesson is based on a video about a child attending a birthday party in the UK.
In a negotiation, it’s very important to know when to speak, when to ask and when to listen. Here students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.
Evaluating feedback is suitable for learners who are working or plan to work as cleaning supervisors. It helps learners structure feedback when giving appraisals as well as allowing them to practise appropriate vocabulary.